Good - Hot Tub was hot. Allows Dogs. Nice TV, Microwave, and fridge in room. Nice Staff, clean linens. Bed was ok. Good enough Hotel for some, I have just been fortunate to stay as some nicer places and will not be back.
The breakfast has a wonderful variety of items and again, the staff was very friendly and accommodating.
The only bad thing I can say about this hotel is that it is very dated. The hallways are dark and gloomy. The ice machine looks like it's on it's last leg. The hallway carpets are disgusting.
The facility itself was well maintained but is a little dated. Staff was very friendly and professional. The FREE breakfast was good and as consistent with others in the $90-150 per night price range. We stayed one night on a promotional rate of $75+ taxes. The facilities are fairly wheelchair friendly but not at all entrances.
Great breakfast with many choices including three types of eggs and multiple meats. Room was exactly as pictured online, spacious and comfortable. Sheets are not high-end, but the bed did have the removal duvet cover. Step-in shower was a nice touch. Very friendly and helpful staff.
Other than that it's a great place with a wonderful and welcoming staff.
Tired facility, needs some remodeling and cleaning done. Bubbling wallpaper in our room. mismatched furniture, broken light fixture between bed. Breakfast was hot but there were fruit flies near the pastries. Hard to get luggage cart to car in parking lot.
My room was very clean and welcoming. Kudos to the Housekeeping team!
The staff is wonderful. Veronica was very patient and helpful and friendly upon our check in and suggested a few great places to eat. Chris was a very helpful and friendly as well.
Pleasant staff, decently maintained pool and hot tub. We were placed in the d-wing of the hotel and as soon as we got in the elevator we smelled smoke and marijuana. The smell was still there the next day. My suggestion is that staff do regular rounds to actually make sure this doesn't happen again. There were several rooms in that section and I imagine we weren't the only people affected. Besides that it was a decent property.
Best Western Merrimack Valley is a US Lodging based in Haverhill, Massachusetts. Best Western Merrimack Valley is located at 401 Lowell Ave, Haverhill, MA 01832, USA.
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